作者	NacyF.Stephens/BobAdams
出版社
出版时间	2005-02-01

特色：

Intoday'smarketplace,traditionalsellingtechniquesdon'talwayswork.Buyersdon'twanttohearaboutallthefancyfeaturesofyourproductorservice.Theywanttoknowhowitwillhelp[theirbusiness.Customer-FocusedSellingshiftsyouawayfromthetr4aditionalsellingtechniquesofmainpulation,tactics,andscriptingtohelpyoutrulyconnectwithyourcustomers.Saleswillgoupnotbecauseyouarepushingyour"stuff",butbecauseyouarecloselyworkingwithyourcustomerstosolvetheirproblemsanddeliverresults.