作者	YvonneHoban译者：韩闽红/杨晓洪
出版社
出版时间	1999-02-01

特色：
《文秘英语》（Englishforthesecretary）是专为公关文秘人员和在英语环境中工作的其他办公室人员所设计。书中涉及文秘工作的各个方面：档案、处理邮件、电话联系、安排会议和出差、使用办公设备及写各种公函等。相信此书能对你的秘书生涯有所帮助。

本书共分11课，各课包括以下部分：词汇（Vocabulary）对阅读材料中的生词进行解释、定义并给出例句。这些词汇在办公室中经常用，但在一些英语教学课程中很少讲到。词汇练习（VocabularyExercises）是专为帮助掌握前一部分学习过的词汇设计的。词汇学习（WordStudy）这部分给出了词汇部分中生词的同根词，从而扩展了词汇范围。为确保学习者熟练掌握这些词，还提供了相应的练习。阅读（Reading）这一部分以对话或叙述形式出现。对话帮助读者熟悉常见的谈话形式，而段落的叙述则介绍了办公室的工作程序。在这之后，还设计了系列理解和扩充练习，帮助读者有充分的机会进行练习。语法（Structure）目的在于帮助读者复习一些语法项目和写作规则，如标点符号、转行断词、大写、短语动词及不规则动词等。复习（Review）是结合课文内容设计的写作或口语练习。片断：GreetingCallers/接待来访GreetingCallers/接待来访**部分VOCABULARY词汇toarrange—toplan，topreparefor安排，筹备，准备Ifyoucaretowait，Icanarrangeanappointmentforyoulatertoday．如果你愿意等，我可以在今天晚些时候给你安排个约会。atthemoment——atthepresenttime，now此时，此刻AtthemomentMrs．Blackisfreeandcanseeyou．布莱克夫人此时有空，可以见你。caller--apersonwhovisitsorcallson来访者；打电话者Allcallersmustgotothereceptiondeskfirst．来访者务请先到接待处。todiscuss--totalkabout，totalkover讨论，商量；谈论Let’shavelunchfirst，andthenwecandiscussbusinesslater．我们先吃饭，随后我们可以讨论工作。togreet—towelcome，tosayhelloto迎接，欢迎，向……致意Oneofthesecretary'sdutiesisgreetingcallers．秘书的职责之一是迎接来访者。regarding--about,inregardto，concerning关于Thevisitorwantstoseethesecretaryregardinganappoint－ment.来访者就约会事宜，想见秘书。satisfactory--allright，agreeable满意，满足:称心Iaminagreementwithyourdecision．Itissatisfactory．我同意你的决定。它令人满意。Exercises练习A．按照示例，填入适当的词完成下列句子。Thecalleragreesthatanappointmentfor10:30is--.Thecalleragreesthatanappointmentfor10:30issatisfactory.1.Theappointmentconcernsapersonalmatter.IwishtoseeMr.Grey----myaccount.2.Wecan--yourbusinessnoworwecantalkaboutitlater.3.Therearethree--waitinginthereceptionarea.4.Themanagerexpectstobebusylater,butsheisnotdoinganything--.5.Thesalespeoplealwaysfeelwelcomeattheofficebecausethesecretaryenjoys--callers.6.Canyou-------tobehereby12noonordoyouwanttoplanfor12:30?B．按照示例，用括号内的词、短语或句子回答下列问题。WhydoesthemanagerwanttoseeMrs．Jones？（regardingthenewaccount）ThemanagerwantstoseeMrs.Jonesregardingthenewac-count.1.Howdoesthesalesmanagerfindthearrangements?(satisfac-tory)2.Whomakesanappointmentfortomorrowmorning?(Thecaller)3.Whydoesshearrangethemeeting?(todiscussofficeproce--dures)4.Areyoufreetocometothephonenow?(Yes,atthemoment)5.Whatisoneofthereceptionist'sjobs?(togreetvisitors)WORDSTUDY词汇学习l、toarrangearrangement--aplanorpreparation安排，筹备Imakeallthetravelarrangements．我做所有的旅行安排。2．callertocallon--tovisitsomeone访问，拜访，探望Iamgoingtopayacallontheaccountant．我要去拜访会计师。tocallup一totelephone打电话给……CalluptheOfficeassoonasyouarrve．你到达后立即给办公室打电话。tocallon--toasktocomein叫……进来PleasecallinMr．White．Icanseehimnow．请叫怀特先生进来，我现在可以见他。toCallfor--togogetsomeone去接（某人）Iwillcallforyouateightsowecanhavedinnertogether。我8点钟去接你，我们就可以共进晚餐了。3．todiscussdiscussion——aninformaltalk讨论；谈论Wearegoingtohaveadiscussiononofficeprocedure．我们要就办公程序进行讨论。4．togreetgreeting--anexpressionofwelcome问候，致意Mygreetingtothecustomersatthedoorisfriendlyandin－formal．我在门口问候顾客是友好且不拘礼节的。5．regardingregardless—inspiteof不顾一切地;不管怎样地Regardlessofthebadweather，wecanbethereontime．不管天气多么恶劣，我们都可以准时到达那里。6．satisfactorytosatisfy--toplease满足，使满足；使满意Thisnewbillingsystemwillsatisfythecustomers．这个新的开单系统会令顾客满意的。satisfaction--contentment,stateofbeingpleased满足;满意；愉快WhenIsellabigorder，Ifeelgreatsatisfaction．当我得到一个大的定单，我感到极大的满足。unsatisfactory一notsatisfactory不令人满意的；不得人心的Anappointmentat9isunsatisfactory．Iprefertomeetat10．约会定在9点钟让人不太满意。我宁愿10点钟见面。Exercise练习从所给的词中选择适当的词完成句子。appointmentcallonsatisfactoryarrangearrangementcallforsatisfactiongreetregardlesscallinregardinggreeting1.Indealingwithcustomers,wetrytogivecomplete--.2.lwillcometoyourhouseand--youatseven.Pleasebereadytoleave.3.Shealwaysgivesmeapleasant---whenIarrive.4.Agoodsecretarytriestofinishthework,--ofhowlateitgets.5.Theemployer---thesecretaryfordictation.6.WhenIaminthecitynexttime,Iamgoingto--you.7.Pleasemakethenecessary--foranappointment.8.ImustseeMrs.Franklin--thebillingsystem.9.Wearepleasedwiththearrangement.ltisvery--.10.Thereissomeoneintheoffice.Doeshehavean---?READING阅读ISecretaryGoodmorning.MayIhelpyou?CallerMynameisJohnGray.I'mwiththeA.B.C.Compa-ny.IwouldliketoseeMr.Nelson.SecretaryUnfortunately,he'sbusyatthemoment.Wouldyoubegoodenoughtotellmewhatyouwishtoseehimabout?CallerIwishtodiscussaneworderwithhim.SecretaryI'msorry.Ican'tarrangeanappointmentnow.Ifyou'llgivemeyourtelephonenumber,Icancallyouuptoarrangeanappointment.IknowMr.Nelsonwillbegladtoseeyou.IISecretaryGoodmorning.I'mMrs.Black'ssecretary.She'snotintheofficeatthepresenttime.MayIdoanythingforyou?Cal1erMynameisJohnGray.I'mwiththeA.B.C.Compa-ny.Hereismycard.IwouldliketoseeMrs.Blackre-gardingourlatestorder.SecretaryMrs.Blackisbusytoday,butIcangiveyouanappoint-mentfortomorrowat10A.M.Willthatbesatisfacto-ry?CallerYes,thankyou.Exercises练习A．根据对话I回答下列问题。1．WhatdoesMr.Graywant？2．WhodoesMr．Grayworkfor？3，CanMr．NelsonseeMr．Gray？Whyorwhynot？4、WhatdoesMr．Graywanttodiscuss？5．Willthesecretarycalltoarrangeanappointment？B．根据对话II回答下列问题。l．IsMrs.Blackbusyatthemoment？2．WhatdoesMr．Graygivetothesecretary？3．WhatdoesMr．GraywanttoseeMrs．Blackabout？4．DoesMr．Grayhaveanappointment？5．Isanappointmentat10A．M．tomorrowsatisfactorytoMr．Gray？C.按照示例，选择括号中的词、短语或句子替换句中斜体的部分。Thesecretarycanarrangeanappointment.(plan/giveyou/dis-cuss)Thesecretarycanplananappointment.thesecretarycangiveyouanappointment.Thesecretarycandiscussanappointment.l.Mr.Nelsonisbusyatthemoment.(out/in/occupied)2.IwanttoseeMrs.Black.(wish/wouldlike/desire)3.Thearrangementsaresatisfactory.(agreeable/unsatisfactory/complete)4.Goodmorning.MayIhelppou?(MayIdoanythingforyou?/WhatcanIdoforyou?/CanIbeofanyhelptoyou?)5.Heisgladtoseeyou.(pleased/happy/toobusy)6.Wouldyoubegoodenoughtowait?(Please/Wouldyoubekindenoughto/Canyou)7.Thesecretarygreetsthecallers.(receives/sees/bringsin)8.Thesalesrepresentativeisbusynow.(atthemoment/atpre-sent/atthepresenttime)9.Iwanttoseetheofficemanagerregardingmyorder.(con-cerning/about/inregardto)10.Pleasemakeanappointment.(setup/arrange/plan)11.Weneverdiscussbusinessatlunch.(talkover/talkabout/dealwith)12.IplantocallonMr.Nelsontoday.(callup/visit/see)REVIEW复习一个客人未预约来到办公室。准备一段对话，表现出秘书是如何解决这个问题的。