本书为商务英语专业系列教材中的跨文化交际教程，旨在面向商务英语专业学生高年级掌握一定的跨文化交际知识，提高综合素质。全书共12个单元，包括Introduction to Intercultural Communication，Culture and Intercultural Communication，Culture and language，Verbal Communication: The Way People Speak，Nonverbal Communication: Speaking Without Words，Intercultural Conflict and Adjustment，Relationships: Friends and Acquaintances，Work: Practices and Attitude，Intercultural Communication in Business Context，Intercultural Negotiation，Intercultural Communication in Education Context，Intercultural Communication Competencies。