| 作者 |
| 李雯艳、王莹、刘媛媛、王盈秋 |
| 丛书名 |
| 出版社 |
| 清华大学出版社 |
| ISBN |
| 9787302490524 |
| 简要 |
| 简介 |
| 内容简介 本教材是按照空中乘务员客舱服务工作流程设计和编写的，旨在使学生在模拟实际工作的情景中，练习并掌握原汁原味的客舱服务用语，能够用英语与客舱乘客友好交流，并提供优质的服务。 本教材可作为空中乘务专业本（专）科学生的课堂教学用书，也可以作为民航企业及各培训机构的空乘人员岗前培训教材，亦可作为具有一定英语基础的旅客的自学用书等。 |
| 目录 |
Unit 1 Preparation for the Flight Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 2 Passenger Reception Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 3 Safety Check before Takeoff Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 4 Reasons for Delay Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 5 Drink and Meal Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 6 Special Passengers Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 7 Emergency Procedures Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 8 In flight Entertainment Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 9 Duty Free Sales Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 10 Transfer Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 11 Customs，Immigration and Quarantine Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 12 Pre arrival and Post arrival Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English References Appendix The Key to the Exercises |